Within the boundaries of federal, state, local, and agency regulations, the Mentor Coordinator/Counselor Advocate will coordinate the program’s mentoring component. The Mentor Coordinator/Counselor Advocate will also enroll and orient youth, conduct one-on-one and group counseling sessions with all youth on his/her caseload, make referrals to appropriate support services, collaborate with other program staff to provide comprehensive services, and maintain necessary documentation.
- Plans and implements the program’s mentoring component in accordance with the program funder’s guidelines.
- Trains, recruits, and monitors volunteer mentors.
- Matches each program participant with a mentor.
- Plans, in coordination with other program staff, group mentoring activities.
- Completes records and reports to track and assure successful program mentoring outcomes.
- Assist in the enrollment and certification processes for program participants.
- Counsel on an individual and/or group basis as necessary to assess participants' needs and identify available support services.
- Administer and score skills and aptitudes assessments.
- Develop Individual Career Plans with each youth, review and revise these plans monthly to reflect changes in the youths’ academic situations.
- Maintain contacts with participants through telephone calls, home visits, etc.
- Coordinate individual and group counseling with appropriate program staff and/or support services staff.
- When special issues arise, refer participants to the appropriate support services.
- Provide program related information to participants as necessary.
- Keep current, accurate and complete records for each case; submit information to the Director in a timely manner to ensure deadlines are met.
- Provide classroom supervision and tutoring to youth during TASC classes;
- Establish and maintain rapport with appropriate referral organizations - follow-up and monitor referrals.
- Advocate for participants by contacting agencies, support service providers and other resources, which will assist clients in obtaining required services and other advocacy needs.
- Participates in training and orientation as required and approved by the Director for effective program operations.
- Perform such duties as the supervisor may assign.
- Attend/support Urban League of Rochester events and fund raising functions.
- Bachelor’s degree in counseling, social work, human services, education or related social science is required
- Experience working with youth in an educational and/or mentoring setting is required.
- Experience or background in criminal or juvenile justice system a plus
- At least one-year experience in a related field desired and experience in working with youth and families in an urban setting.
- Ability to relate, communicate, and work with a diverse population and understand the issues relevant to such population.
- Ability to tolerate and handle stressful situations in a calm and professional manner
- Excellent oral and written communication skills.
- Strong organizational skills and attention to detail.
- Able to provide own transportation. Valid New York State Driver’s License with clean abstract
- Access to reliable transportation.
- Ability to work evenings and weekends, when required.
- Competency with Microsoft Office, including Word and Excel (Spreadsheets, forms, etc.); and ability to produce required documentation.
- Ability to relate well with others, a team player with a positive attitude.
- Customer service oriented.