Program Coordinator-EAP



DESCRIPTION:

The Entrepreneurial Assistance Program (EAP) provides business development classes and technical assistance to minority and women entrepreneurs interested in starting and growing small businesses. The Program Coordinator will schedule and facilitate the classes and technical assistance provided to the EAP clients.

 

RESPONSIBILITIES:

 

  1. Provide direction, training and supervision to all program employees and support personnel.
  2. Plan, develop, and provide oversight to the New York State Entrepreneurial Assistance Program.
  3. Conduct outreach and recruitment efforts, including program orientations and community presentations.
  4. Design, develop and produce additional outreach and business planning information as needed.
  5. Provide one-on-one technical assistance and consulting services to new and existing businesses.
  6. Plan and coordinate group and individual trainings for minority and/or women business-owners interested in expanding their businesses and those interested in starting businesses.
  7. In conjunction with funders, supervisor and consultants, plan and facilitate all workshops and training sessions.
  8. Develop appropriate trainings and resources for program participants.  Update materials as needed.
  9. Complete and maintain program files, records, and reports to track and assure successful program outcomes.
  10. Maintain and submit required documentation to supervisor in a timely manner to ensure deadlines are met and to ensure effective program operation.
  11. Monitor the program’s progress toward goals and develop plans for corrective action as required.
  12. Participate in additional training as required for effective program operation and approved by supervisor.
  13. Provide information on construction projects open to bid to contractor clients in a timely manner via faxes, telephone, e-mail, and in-person consultations. 
  14. Work with consultants to coordinate consultant activities, appointments and submission of consultants’ billings.
  15. Maintain appropriate communication and interaction with partner businesses and agencies, consultants, funders, businesses, clients, government entities and other technical advisors.
  16. Positively represent the program and the agency in the community.
  17. Attend community functions to support and advertise services.
  18. Attend Small Business Administration meetings with partner organizations as needed.
  19. Perform such duties as the supervisor may assign.
  20. Attend all Urban League of Rochester events and fundraising functions.

 


 QUALIFICATIONS:

 

  • Master’s degree in Communications, Business Administration, Business Development, Public Administration or related social science, and two years’ experience is preferred.
  • An equivalent combination of education and experience may be acceptable.
  • Experience developing Business Plans and Marketing Plans
  • Business accounting experience and accounting software knowledge.
  • Knowledge about business legal structures.
  • Competency with Social Media.
  • Knowledge of available community resources.
  • Must be customer service oriented and a team player.
  • Ability to relate to, communicate with, and work with a diverse population and understand the issues relating to this population, as well as others.
  • Excellent interpersonal, written and oral communication and problem-solving skills.
  • Supervisory experience.
  • Must be able to tolerate and handle stressful situations in a calm and professional manner.
  • Competency with Microsoft Office, including Word, Excel, Access and PowerPoint.
  • Able to work evenings and weekends as needed.
  • Access to reliable transportation.


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