Program Coordinator-EAP


The Entrepreneurial Assistance Program (EAP) provides business development classes and technical assistance to minority and women entrepreneurs interested in starting and growing small businesses. The Program Coordinator will schedule and facilitate the classes and technical assistance provided to the EAP clients.




  1. Plan, develop, and provide oversight of several business development funding streams.
  2. Conduct outreach and recruitment efforts, including program orientations and community presentations.
  3. Design, develop and produce additional outreach and business planning information as needed.
  4. Provide one-on-one technical assistance and consulting services to new and existing businesses.
  5. Plan and coordinate group and individual trainings and counseling for minority and/or women business-owners interested in expanding their businesses and those interested in starting businesses.
  6. Plan and coordinate small business network sessions, Business Pitch events, and other events as necessary.
  7. Assist eligible clients with applications for Minority and/or Women Business Enterprise certification applications
  8. In conjunction with funders, supervisor and consultants, plan and facilitate all workshops and training sessions.
  9. Develop appropriate trainings and resources for program participants. Update materials as needed.
  10. Complete and maintain program files, records, and reports for multiple funding streams to track and assure successful program outcomes.
  11. Maintain and submit required documentation to supervisor in a timely manner to ensure deadlines are met and      to ensure effective program operation.
  12. Participate in additional training as required for effective program operation and approved by supervisor.
  13. Provide information on construction projects open to bid to contractor clients in a timely manner via faxes,             telephone, e-mail, and in-person consultations. 
  14. Work with consultants to coordinate consultant activities, appointments and submission of consultants’ billings.
  15. Maintain appropriate communication and interaction with partner businesses and agencies, consultants, funders,
  16. businesses, clients, government entities and other technical advisors.
  17. Positively represent the program and the agency in the community.
  18. Attend community functions to support and advertise services.
  19. Perform such duties as the supervisor may assign.
  20. Attend all Urban League of Rochester events and fundraising functions.




  • Master’s degree in Communications, Business Administration, Business Development, Public Administration      or related social science, and two years’ experience working with small businesses.
  • An equivalent combination of education and experience may be acceptable.
  • Experience developing Business Plans and Marketing Plans
  • Business accounting experience and accounting software knowledge.
  • Knowledge about business legal structures.
  • Competency with Social Media.
  • Knowledge of available community resources.
  • Must be customer service oriented and a team player.
  • Ability to relate to, communicate with, and work with a diverse population and understand the issues relating to    this population, as well as others.
  • Excellent interpersonal, written and oral communication and problem-solving skills.
  • Supervisory experience.
  • Must be able to tolerate and handle stressful situations in a calm and professional manner.
  • Competency with Microsoft Office, including Word, Excel, Access and PowerPoint.
  • Able to work evenings and weekends as needed.