Within the boundaries of federal, state, local, and agency regulations, the Senior Counselor will maintain a caseload of youth ages 14 to 24. The Senior Counselor will recruit and orient individuals, conduct one-on-one and group counseling sessions with all youth on his/her caseload, make referrals to appropriate support services, collaborate with other program staff to provide comprehensive services, and maintain necessary documentation.
Under the supervision of the Director, the Senior Counselor will:
- Counsel on an individual and/or group basis as necessary to assess participants' needs and identify available support services;
- Administer and score skills and aptitudes assessments;
- Assist in enrollment and certification processes;
- Develop Individual Career Plans with each youth, review and revise these plans monthly to reflect changes in the youths’ academic situations.
- Maintain contacts with participants through telephone calls, home visits, etc;
- Lead weekly staff case conferencing sessions
- Develop and implement job readiness classes and other courses in career development within the program;
- Coordinate individual and group counseling with appropriate program staff and/or support services staff;
- Provide classroom supervision and tutoring to youth during TASC classes;
- When special issues arise, refer participants to the appropriate support services;
- Provide program related information to participants as necessary;
- Keep current, accurate and complete records for each case; submit information to the Director in a timely manner to ensure deadlines are met;
- Complete entry in a variety of data systems that track program implementation;
- Transport students by agency van to training classes and other program activities;
- Participate in training and orientation;
- Establish and maintain rapport with appropriate referral organizations - follow-up and monitor referrals;
- Advocate for participants by contacting agencies, support service providers and other resources, which will assist clients in obtaining required services and other advocacy needs;
- Perform such duties as the supervisor may assign;
- Attend all Urban League of Rochester events and fund raising functions;
- Bachelor’s degree in counseling, social work, education or related social science preferred;
- At least one-year experience in a related field desired and experience in working with youth and families in an urban setting;
- Ability to relate, communicate, and work with a diverse population and understand the issues relevant to such population;
- Ability to tolerate and handle stressful situations in a calm and professional manner;
- An equivalent combination of education and experience may be acceptable
- Strong classroom facilitation and interpersonal communication skills.
- Strong knowledge of best practices in the workforce.
- Able to provide own transportation. Valid New York State Driver’s License with clean abstract.
- Ability to work evenings and weekends, when required.
- Competency with Microsoft Office, including Word and Excel ( Spreadsheets, forms, etc.); and ability to produce required documentation;
- Ability to relate well with others, a team player with a positive attitude;
- Customer service oriented;.
- Knowledge of available community resources is a plus